Public protector: Nick Rivera
School/College: Fox School of Business
Degree/Year: BBA, management information systems, 2017
Hometown: Havertown, Pennsylvania
Current Job Title: Director, AI and tech strategy lead, Pfizer vaccines
Current Employer: Pfizer
It was August 2021, and COVID-19 was raging when pharmaceutical giant Pfizer tapped Nick Rivera, FOX ’17, to help the country turn the page. The company had just received the first-ever U.S. Food and Drug Administration (FDA) approval for a COVID-19 vaccine and tasked 150 employees across the country with distributing it to the public. But they needed support—new systems to provide public information, schedule vaccinations and track who had received the shots. That’s where Nick stepped in.
As manager of Pfizer’s digital COVID-19 operations, Nick oversaw a team of system managers who served as a go-between for agents in the field and software developers. The task was unprecedented, requiring Nick to oversee processes that would typically take Pfizer six months or more to complete but do it in just weeks. “It’s very difficult to get massive corporations to perform agile operations, like a startup. But that’s what we did,” Nick says.